OnniBus MEGA double decker buses have low floors and convenient seats for those with mobility difficulties and facilities for passengers who need to remain in their wheelchairs. If you normally use a wheelchair and are able to climb a few steps into the bus, we will store your manual wheelchair in the luggage hold and the driver will assist you into your seat. Electric wheelchairs cannot be transported in luggage hold. However, if you normally use a wheelchair and you need to remain in it during your journey on OnniBus MEGA, please make sure that there is an available limited mobility seat on your chosen journey via our customer service. If there is available seat our customer will reserve it for you and gice instructions on how you can purchase your ticket. Please call us tel. +358447057110 (calls charged at standard rate) or send us an email info@onnibus.com no later than 36h before you want to travel and tell our customer service agent the date, time and where you want to travel to and the type of wheelchair you are using. We recommend you to contact us as early as possible in order for us to reserve the wheelchair service for you. We strongly recommend that you travel with a friend, relative or personal care assistant, as many of our trips travel long distances between stops. Should you wish to use the toilet facilities during your journey, our driver will not be able to stop the bus or help you. Toilet is not wheelchair accessible. Assistant travels free of charge provided a seat has been reserved through customer service. We recommend making the seat resevation for the assistant as early as possible. Our drivers are not allowed to lift and carry customers. Note! Due to limited capacity of the luggage hold and for the safety of our personnel, we cannot transport heavy (over 20kg) and big assistive devices such as devices meant for lifting person or wheelchair. Collapsible walking aids and manual wheelchairs can be transported in the luggage hold free of charge. In the vast majority of cases our buses will be equipped with low floors, accessible seats and limited mobility access for those who need to travel in wheelchairs, however on some occasions, where operational or other circumstances dictate, we may not be able to offer some or all of these facilities. In the event that these facilities are not available, you may be offered an alternative OnniBus MEGA journey or refused travel for your own comfort and safety.In case the lashing of the wheelchair cannot be done properly with all required straps due to measurements of the wheelchair, we will be forced to deny boarding of the wheelchair due to inadequate safety. In such a case we will refund the ticket price. We do not accept scooter or moped type mobility devices as wheelchairs as we cannot transport these safely in our buses. Bicycles are not regarded as mobility devices and are not therefore transported as such.Book your trip On OnniBus FLEX routes there is no wheelchair seating available and buses are not equipped with low floors.OnniBus FLEX routes are operated with single decker buses that have stairs. Should a person with limited mobility or disabled person so require, a personal care assistant travels free of charge provided reservation for the assistant is made prior to departure via our customer service. We recommend making the seat resevation for the assistant as early as possible to guarantee a seat. Bicycles are not regarded as mobility devices and are not therefore transported as such. What do you think about Onnibus? Give us Feedback Freshest news and travel tips What's New